FAQ

You’re in Phoenix? So am I! Can I come down and shop directly at US PALM?

Due to the fact that most of our sales take place either online, or through our network of US PALM Authorized Dealers, at this time, we do not have a public showroom floor. However, if you’re in the Phoenix area, you can make an appointment with our sales department to visit our offices for an in-person shopping experience.

 

Do you offer a Military or Law Enforcement discount?

US PALM does offer a discount to active duty Military and Law Enforcement! To qualify for this discount, please email a photo of current credentials to info@uspalm.com.

 

When will my order ship?

We do our very best to process and ship all in-stock orders within 1-2 business days. During periods of high demand, order processing and shipping may take slightly longer. If your circumstances require expedited processing, please email us with your request, and we will make every effort to accomodate you.

 

Does the AK30 Magazine fit my _____ model AK type rifle?

Through exhaustive R&D, we designed our AK30 Magazine to properly fit and function in the widest variety of AK platforms as possible. Through test fitting and firing AK30 prototypes in nearly 100 different makes and models, we zeroed in on a magazine that properly fits in as many different AKs as possible. From our AK30 product description: “Initially designed to fit AKM-47 rifles that use detachable double-stack magazines, the AK30 has been successfully deployed in other makes and models similar to the AKM as well. We still advise users of mass-produced/domestically produced rifles to test their individual rifles for compatibility, as there exists a very wide set of ‘standards’ to which rifles are manufactured, and in the rare occasion, the AK30 may be too dimensionally specific to accommodate for a wide tolerance stacking issue.” If you have specific questions about your AK, please contact us and we’ll do our best to address your concerns.

 

I bought an AK Battle Grip, but it doesn’t have the rubber plug. Why not?

In 2012, consumer demand for an even more affordable AK Battle Grip prompted us to discontinue the grip storage plug. This plug is no longer manufactured or available.

 

Will ______ model plate or soft panel from another company fit in your US PALM Defender / SAP-C?

Due to the vast assortment of vendors and companies manufacturing and selling armor, it is nearly impossible to keep up with the exact fit and sizing of these other brand’s parts.

 

I can’t fit 30 rounds into my new AK30 Magazines, what do I do?

The springs used in our AK30 Magazines are VERY stiff. When the magazines are brand new, it does take a bit more force to fit those last few rounds. Sometimes the spring is not quite fully seated into the follower and it can prevent the last couple round from being inserted. To properly set the spring, take a mostly loaded magazine, and on a carpeted surface, give the magazine a couple solid raps directly on the sealed end-cap. This will use the weight of the ammunition to fully seat the spring into the follower. After that, you should be able to fit the remaining rounds.